AppClose
AppClose Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AppClose has a 1.3 star rating from 15 reviews, with 92% unfavorable feedback; consumers report app glitches, fee changes, and widespread dissatisfaction.
Key Takeaways for Future Customers
- Review AppClose reviews for frequent login and messaging failures.
- Expect slow or no responses from customer service and repeated customer complaints.
- Watch billing and subscriptions changes, including legacy rate disputes and refund requests.
- Request waiver or discount if eligible; consider alternatives if timely support is needed.
Negative Feedback / Risk Areas
- No response to emails or calls and lack of live agent support.
- App not sending messages, forced logouts, and lost historical records needed for court.
- Billing errors, unexpected fees, and blocked subscriptions or denied refunds.
Positive Feedback
Some users note the app can be free with a waiver and a few report adequate communication when the service works.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AppClose has a 1.3 star rating from 15 reviews, with 92% unfavorable feedback; consumers report app glitches, fee changes, and widespread dissatisfaction.
Key Takeaways for Future Customers
- Review AppClose reviews for frequent login and messaging failures.
- Expect slow or no responses from customer service and repeated customer complaints.
- Watch billing and subscriptions changes, including legacy rate disputes and refund requests.
- Request waiver or discount if eligible; consider alternatives if timely support is needed.
Negative Feedback / Risk Areas
- No response to emails or calls and lack of live agent support.
- App not sending messages, forced logouts, and lost historical records needed for court.
- Billing errors, unexpected fees, and blocked subscriptions or denied refunds.
Positive Feedback
Some users note the app can be free with a waiver and a few report adequate communication when the service works.
Media from reviews
Kansas City, Missouri
To make sure payment information is correct
I couldn't get ahold of anyone to address the possible issue. Please have someone contact me so we can make sure it's taken care of?
My number is ***.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApp not working.
My app isn't allowing me to send messages. I can receive messages but am not able to send any out. Please fix the issue.
Preferred solution: The App fixed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGood morning. I am inquiring why I’m...
Good morning.
I am inquiring why Im unable to send a message through the coparenting app. I explored the help support, and the questions were not relevant to the issue I am inquiring about.
Please help me resolve this matter.
Blessings,
[PERSON_NAME]
Adelaide, South Australia
AppClose not working
My AppClose stop working yesterday, I really need AppClose work today , please help me my email address is kauramar20@***.com.
Indianapolis, Indiana
Because I cannot access the app even after I’ve paid for it I’ve been able to access it for the last year and now all of a sudden, I cannot access it whatsoever
I cannot log into my AppClose app no matter how hard I try what I do how many times I delete the app add the app. It will not let me enter the app.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaive fee
No communication or responses in a timely manner. Repeated attempts to contact AppClose were ignored.
Preferred solution: Price reduction
User's recommendation: Don’t use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaive fee
I asked to waive the AppClose fee that's court-ordered for communication, and AppClose has failed to respond or take action.
Preferred solution: Full refund
User's recommendation: They don’t respond to emails don’t bother
Edmonton, Alberta
Tech issues
- - Unable to reach them for over 3 weeks despite phone calls and emails.
- - My app stopped working.
- - I can't talk to my children.
I have been trying to get a hold of these people for over 3 weeks by phone and many emails and have gotten no response. My app stopped working and they obviously don't care that I am not able to talk to my children.
- Ignore their customers
Preferred solution: My app working
User's recommendation: Worst ever customer service and technical support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beattyville, Kentucky
Can’t get logged in
Stated they couldn’t help
I cant get logged into my account and I cant get access to my old email address to get into the account. Need someone to get into it for me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cosham, Portsmouth
Can’t speak to anyone no email reply
- - Can't log in; password reset email not received.
- - No email from customer services after voicemail; it's been two days.
I can't log in to my account. I asked to reset my password, but I don't receive an email.
I checked spam and junk, and there's no email there either.
I tried to call and can't speak to an advisor. I left a voicemail and still have no email from customer services; it's been two days.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrash
Games, no answers ever. Terrible app, waste of time.
No answer.
Stop wasting my time. If you need to be paid for your service.
- Games
Preferred solution: An answer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cincinnati, Ohio
I can't communicate with my ex husband
- - Old phone is broken; email access is lost.
- - He is using this in court.
- - Added to this phone but can't add ex-husband or his contact.
I didn't get to talk to anyone
I broke my old phone, and I haven't been able to get into my email to recover it. So, I haven't been able to communicate with my ex-husband for many months, and he is trying to hold this over my head in court, so I need help getting it fixed.
I have added it to this phone, but I can't add him to this one. I can't add an email or phone number for him.
Preferred solution: The app to work correctly
Wilmington, Delaware
Theymessages can see my messages
- - I filled a waiver for free messaging.
- - I was approved for free messaging, but my son's father doesn't receive my messages.
No, I filled out a waiver so I have free on the app so I am able to send messages but apparently when I sent messages to my sons father, he doesnt receive them, but I did what they asked me to do. Fill out the waiver so that way its free for myself and I received it If you can, please help me out figuring out what is going on with my app or whats going on with the messages, and I got approved. If you can, please help me out figuring out what is going on with my app or whats going on with the messages
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norwich, England
Subscription
- - Paid for a one-year AppClose subscription, but it isn't working.
- - Ex-wife won't subscribe; I want a refund and have had no reply in over two weeks.
I have paid a years subscription to AppClose, but it is not functioning because my ex-wife is refusing to do the same. I didnt realise that would happen so I would like my money back. I have been sending them messages for more than two weeks now - no response.
- Messages are kept as court records
- If something goes wrong there is no one to talk to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSent emails never responded
- - Sent 1,000,000 emails and never got a reply.
- - The app has a grace period deadline and the low-income free-year offer redirects to the beginning.
Sent 1,000,000 emails and never got a reply. I'm on a grace period deadline for the app.
They said you can get a free year if you're low income, but every time I try to put my information in, it redirects me to the beginning. The app is not very good.
User's recommendation: Bad app
Eastbourne, East Sussex
On benefits, need free appclose
- - I'm in the UK and can't phone you.
- - Proof of benefits for AppClose free emailed; no reply.
- - Ex-partner got it free; I need it free and used in 2025.
Hello yet again
I have tried contacting you various times and ways, I'm in the UK so can't phone you
I emailed you on 30th Jan with proof I'm on benefits and am entitled to appclose free but you never reply
My ex partner got accepted and has it free but I can't correspond with him on appclose again until you sort it out for me for free!
I need appclose, was using in 2025
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